Exterior view
Exterior view
Lobby
Swimming pool
Presidential Suite, Club lounge access, 1 King - Bed
Deluxe Suite 1 King Bed - Bed
Superior Room With 2 Single Beds - Guestroom
Restaurant
Restaurant
Deluxe Executive Room 1 King Bed - Guestroom
Deluxe Room with 1 King Bed - Bed
Restaurant
Restaurant
Bar/lounge
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Superior Room with 1 King Size Bed - Bed

Pullman Suzhou Zhonghui

9.3Rating
ExceptionalRated by Guests
13Reviews

What to expect

Pros

  • 🏨Great location in downtown CBD
  • 🍽️Good food quality in the dining area
  • 🛏️Comfortable beds and spacious rooms
  • 🌟Excellent customer service and attentive staff
  • 🏊‍♂️Fantastic facilities including pool and garden
  • 🍵High-quality service in the executive lounge
  • 🌆Renovated atmosphere and new hotel facilities
  • 🛎️Warm welcome and upgrade services
  • 📺Top-notch TV menu with a variety of movies
  • 🌷Thoughtful gestures from staff for families

Cons

  • 🤷‍♂️Language barriers with English speaking staff
  • 🍽️Dining area procedures need improvement
  • 🔌Power outage issue experienced
  • 🗣️Communication issues with hotel staff
  • 🕰️Long wait times for elevators during peak hours
  • 🧼Expectation of better cleanliness in rooms
  • 🚪Connecting rooms not adjacent as requested
  • 💬Inconsistent organization in seating guests
  • 🗺️Location slightly away from city center
  • 🎥Slow service during peak dining hours

What this place has to offer

Things to do and ways to relaxFitness center, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]

Where you'll be sleeping

Superior Room With 2 Single Beds image 1
Superior Room With 2 Single Beds image 2
Superior Room With 2 Single Beds image 3
Superior Room With 2 Single Beds image 4
Superior Room With 2 Single Beds image 5
Superior Room With 2 Single Beds image 6
Superior Room With 2 Single Beds image 7
Superior Room With 2 Single Beds image 8
40 m²

Superior Room With 2 Single Beds

2 single beds

Superior Room with 1 King Size Bed image 1
Superior Room with 1 King Size Bed image 2
Superior Room with 1 King Size Bed image 3
Superior Room with 1 King Size Bed image 4
Superior Room with 1 King Size Bed image 5
40 m²

Superior Room with 1 King Size Bed

1 king bed

Presidential Suite, Club lounge access, 1 King image 1
Presidential Suite, Club lounge access, 1 King image 2
Presidential Suite, Club lounge access, 1 King image 3
Presidential Suite, Club lounge access, 1 King image 4
26 m²

Presidential Suite, Club lounge access, 1 King

1 king bed

Superior Executive King Room image 1
Superior Executive King Room image 2
Superior Executive King Room image 3
Superior Executive King Room image 4
Superior Executive King Room image 5
40 m²

Superior Executive King Room

1 queen bed

Family Suite 1 King Bed image 1
Family Suite 1 King Bed image 2
Family Suite 1 King Bed image 3
Family Suite 1 King Bed image 4
70 m²

Family Suite 1 King Bed

1 king bed

Family Suite image 1
Family Suite image 2
Family Suite image 3
Family Suite image 4
77 m²

Family Suite

1 queen bed

Deluxe Suite image 1
Deluxe Suite image 2
Deluxe Suite image 3
Deluxe Suite image 4
77 m²

Deluxe Suite

1 queen bed

Superior Executive Room Lounge Access with 1 King Size Bed image 1
Superior Executive Room Lounge Access with 1 King Size Bed image 2
40 m²

Superior Executive Room Lounge Access with 1 King Size Bed

1 king bed

Deluxe Room with 1 King Bed image 1
Deluxe Room with 1 King Bed image 2
Deluxe Room with 1 King Bed image 3
50 m²

Deluxe Room with 1 King Bed

1 king bed

Superior City-view double Room image 1
Superior City-view double Room image 2
Superior City-view double Room image 3
Superior City-view double Room image 4
38 m²

Superior City-view double Room

1 queen bed

What other guests say about this hotel

Where you'll be staying